FAQs

General Information

Who is Benevity?

Benevity is the leader in global corporate purpose software, providing the only integrated suite of community investment and employee, customer and nonprofit engagement solutions.
A finalist in Fast Company’s 2020 World Changing Ideas Awards, many iconic brands like Apple, Google, Microsoft, Nike, Prudential, SAP, TELUS, Visa and Workday rely on Benevity’s cloud solutions to power their purpose in ways that better attract, retain and engage today’s diverse workforce, embed social action into their customer experiences and positively impact their communities.
Benevity is on a mission to constructively disrupt the way businesses do good, helping companies infuse their cultures with more purpose and meaning, and to become the force for positive social change that we all expect them to be.

What is Benevity’s Goodness Matters virtual conference?

Goodness Matters is the corporate purpose event of the year, where game-changing brands share their bold perspectives and the inner workings of the programs they’ve designed to make the world a better place. And for the first time, it’s available online, everywhere. Through authentic and meaningful conversations, idea sharing and storytelling, this conference provides leaders and practitioners with deep insights into developments and trends in corporate purpose by connecting them to best practices and each other. Equipped with insight and inspiration, attendees leave better positioned to navigate the complexities of CSR and purposely deliver better business and social outcomes.

When is the Goodness Matters virtual conference?

March 2–5, 2021. Check out the agenda for more information on what time the conference starts each day.

Who should attend?

The Goodness Matters agenda is bursting with relevant topics sure to engage a diverse audience of corporate purpose enthusiasts, social impact advocates, community investment pros, employee engagement strategists and folks looking for new ways to engage their consumers. Whether you are a long-time Benevity client, new to Benevity or considering joining our community, this conference is for you.

Do I have to be a Benevity client to attend?

No. All CSR and corporate purpose professionals are welcome to attend the conference by purchasing a One-Day General Pass for March 2. Clients and invited special guests will also have the option to purchase exclusive access to the full conference via a General or All-Access Pass.

Who do I contact with questions?

If you don’t see your question here, please contact us at goodnessmatters@benevity.com and we’ll be happy to respond.

Virtual Experience

After I register, how do I access the event, the sessions and more on the platform?

More details on how to log in to the virtual platform will be made available the week prior to the event.

Will photos be taken during the conference?

Please be aware that, due to the nature of the event, there will be photographs and recordings taken throughout the event. By attending the event, you're indicating your consent to the possible use of your image and/or voice in any of Benevity's future programs and/or promotional activities, including without limitation via the internet or in a public setting, and you grant permission for such use without payment or other consideration. By attending the Event, you release any and all claims against any person or organization, including without limitation Benevity, Inc., utilizing your image and/or voice for such use.

What browser should I use during Goodness Matters?
We recommend using one of the following browsers:

We do not recommend using Internet Explorer, as functionality will be limited.

Agenda

What is the standard time zone for Goodness Matters Virtual?

All times listed for the event are in Eastern Standard Time.

How do I register for sessions I want to attend?

You will receive an email once the virtual platform opens (approximately one week prior to the event date) that will provide you with detailed information about how to sign up for sessions.

Will content be recorded and available after the event?

Yes. Sessions will be available for on-demand viewing for 30 days after the event to those who purchased a General or All-Access Pass.

I purchased an All-Access Pass, when can I pick my Workshop?

You will receive an email once the virtual platform opens — approximately one week prior to the event date. You will be able to pick your workshop at that point.


Registration

Is there a cost to attend Goodness Matters?

Yes. Tickets start at $98 for One-Day Passes, and early-bird rates for General and All-Access Passes are available until Jan. 15, 2021. Check out the pricing page for more information.

Are there group rates available for the conference?

Group discounts of 10% are applied automatically when three or more people from the same company register together (for General and All-Access Passes only). To receive the group discount, all participants must register at the same time on the same credit card.

How do I buy a ticket?

Please register here.

I tried to register but I’m being prompted to add a code. Where do I find my code?

If you are a client or an invited guest, you will have received a special code in your invite email. If you are having a hard time locating your code, please reach out to your CSM or Benevity rep.

Can more than one person attend the conference on the same ticket?

No. Emails and passwords are unique to each registration and can only be used by one attendee.

When does registration close?

Registration closes Feb. 26, 2021 at 11:59 p.m. MST

Is there a cancellation policy?

Registration cancellations must be sent to goodnessmatters@benevity.com prior to the event. Cancellations received up until 11:59pm MST on Feb. 22, 2021 will be eligible for a full refund (less a USD$35 processing fee). Cancellations made after Feb. 22, 2021 will not be eligible for a refund.

Can I give away my pass to a colleague?

Absolutely. Attendee substitutions (from the same company and holding the appropriate pass) can be made until 11:59pm MST on Feb. 26, 2021 by emailing goodnessmatters@benevity.com.

Can I upgrade my pass to an All-Access Pass?

If you are eligible to upgrade your pass, please reach out to goodnessmatters@benevity.com for upgrades and exchanges. Note: pass upgrades and exchanges are welcome up until 11:59pm MST on Feb. 26, 2021 (or until quantities last). You will receive additional information regarding any additional fees or refunds, as applicable, prior to the event.

Can I change the answers I gave to the questions asked during event registration and purchase?

100%. If you have your confirmation email, click on the link in the Registration Information section and you will be able to make changes.

Networking

When can I request meetings with other attendees?

Approximately a week prior to the event we will launch the virtual platform, which is where all the magic happens — including where you book appointments.

Will I have an opportunity to meet one-on-one with a Benevity Techspert?

Yes! In fact, we encourage it! Attendees can request time to meet with a Benevity Techspert from within the virtual platform. More info to come in February.